Frequently asked questions
What people ask us most about prices, areas and how booking works.
How is the price calculated?
The price is calculated by the hour. The hourly rate depends on the day of the week and the time the service starts, and ranges from €34 to €42 plus VAT (from €41.14/hour VAT included). All rates are published in the price calendar on the website: choose a day and time, see the price and get your estimate instantly. We confirm the final details with you before doing the job.
Is the price shown on the website final?
With the “transport only” option, yes: the amount is for the hours you've booked, at the published rate for that day and time. With the loading and unloading option, the hours are an estimate based on the size of the job. In both cases, if more time is needed than planned, you're charged for the hours actually worked and we let you know before going over.
Does the price include VAT?
Yes. All prices shown on the website include VAT (21%), as required for prices aimed at consumers. The invoice will show the taxable base and the tax separately.
What happens when I book online?
You immediately receive a confirmation email at the address you gave, with the reference number and all the details of the service. The date and time are reserved: you don't need to do anything else. If you need to change or cancel anything, reply to that email or call us on 674 254 744.
Which areas do you cover?
Our main area is Barcelona and the metropolitan area. We also carry out removals and transport across Spain; ask us about your case.
What types of service do you offer?
Flat, house and office removals, transport, small moves and furniture transport. If your case is different, message us and we'll look into it.
How do I book?
Get your price on the website, check the summary and press “Book now”. We'll receive your request and get in touch to confirm the details.
Can I change the date after booking?
Yes. Contact us by phone or WhatsApp on 674 254 744 and we'll sort it out.
Do you offer packing, assembly or dismantling?
You can mention it when you request the service. These options are assessed and quoted separately, as they don't have a fixed published rate yet.
Still have a question?
Message us on WhatsApp or give us a call and we'll explain.
Or call us on 674 254 744